Team Support

The "Team Support" team plays a central role in supporting the various other teams and is made up of four cells:  

  1. Volunteers and HR: this unit is responsible for volunteer operations.
  2. Administration, Facilities and Logistics: this unit is responsible for all administrative and logistical support.
  3. ICT: the ICT cell provides support for all executive ICT tasks such as managing our CRM system, website and access to Office 365.
  4. General accounting: this unit is responsible for day-to-day financial monitoring, under the direction of colleague Matyas Boyen.

Volunteers & HR

OVO's code of conduct is the guide for making ethical decisions and ensuring professional conduct, both internally and externally.

Our expenses policy tells you all about key guidelines OVO follows when submitting, approving and processing volunteer expenses:

Admin, Facilities & Logistics

At Team Support, we are always looking for volunteers and/or interns to join our team.

Click here for the vacancy 'administrative jack-of-all-trades with a heart for Africa'.

Will you be visiting OVO?

Thanks to the support of KU Leuven, the OVO headquarters is housed on the site of the logistics services of KU Leuven.

Parking access has been restricted since 2024, but please email a week before your visit to OVO and we can request a parking code to facilitate your visit.

Meeting room OVO

Would you like to hold a meeting with your team or one or more volunteers / external individuals as part of your volunteer work at OVO?

OVO has a meeting room for 6 and for 15 people in Heverlee. Don't hesitate to make a reservation at


OVO uses several ICT tools to support its operations:

  • CRM system: Procurios
  • Website: thanks to valuable support from in-kind sponsor Enablers
  • OVO mail address and document sharing: Office 365

Access internet


Anyone visiting OVO can request access to KU Leuven's Internet network in advance from

Please note: this access is only valid for 1 week.


For tracking our financial data, OVO works with 2 main systems:


Didn't find what you were looking for?

A question about a project or our operations? You wish to work with us? Become a volunteer? Take a look at our frequently asked questions or ask us your question without any obligation.