Volunteer Documents

Welcome at OVO !

Together, we make the difference. On this page, you’ll find all the practical information you need — from our guidelines and insurance details to tips for smooth collaboration. This way, you can fully focus on what truly matters: your volunteer work.

Getting started as a volunteer

Everything you need to hit the ground running.
Get to know our guidelines and gain a clear view of how we work together at OVO.

Introduction & policy – Volunteer policy in a nutshell. Read the policy
Code of Conduct – Our ethical guidelines for all volunteers and staff. View the code
Training & development – Your growth, our support. Explore the offer
25 years of OVO at a glance

Start here → Go to the introduction documents and explore OVO’s mission, vision, and operations

Insurance

Peace of mind thanks to clear coverage.
We’ve gathered all the info so you know exactly what to rely on.

Insurance info note – Overview of all current insurances at OVO. Read the info note
Professional liability policy – Download the most recent policy. Download the policy
Directors’ liability insurance policy – Download the most recent policy. Download the policy

Check your coverage → View the current insurance overview directly from our insurer

Expenses & email etiquette

Submit smartly, process quickly — and communicate clearly.

Expense policy – Guidelines for submitting, approving, and processing expenses. Read the policy
Expense template – Use this template for your request. Download the template (fr)
OVO email etiquette – Keep our email traffic clear and efficient. View the email etiquette

Submit your expenses → Step by step on how to submit: Go to procedure & template

Didn't find what you were looking for?

A question about a project or our operations? You wish to work with us? Become a volunteer? Take a look at our frequently asked questions or ask us your question without any obligation.

Frequently Asked Questions Contact us